Head of Repairs and Maintenance – London

City, London
Hays
Head of Maintenance, Housing, City of London

Your new company
We are currently working exclusively with the City of London corporation to supply a number of key senior roles across the Barbican estate located in the heart of the City of London. The Barbican estate includes commercial portfolio as well as housing stock.
Your new role
To direct the development, implementation and delivery of the responsive Repairs & Maintenance Service and related programmes across the City of London’s residential property portfolio including both housing and Barbican Estates.
To lead on all repairs and maintenance works for housing and Barbican Estates from contract award stage to implementation. Hold overall responsibility for compliance, servicing and associated contracts, ensuring that legal responsibilities are met and records maintained.
To manage the relationships and support functions needed to deliver the Repairs & Maintenance service, contract management, customer service, performance monitoring, budget management and the maintenance of property records and information, ensuring all are operated to a high standard and within the affordable parameters of the business.
What you’ll need to succeed
Experience Required
• Experienced Senior Manager with a proven track record of successfully leading and managing teams.
• Experience of managing maintenance and improvement projects in a complex organisation within budget, time, scope and quality and including all aspects of resource management; people, systems, environmental, process and financial.
• Political sensitivity and experience of working at a senior level with a wide range of stakeholders such as residents, contractors, senior staff and elected Members
• Experience of developing and improving the delivery of high quality repairs and maintenance services

Qualifications & Training Required

• Relevant degree or equivalent (Building Maintenance, Building Surveyor, Estate Management etc) and relevant professional qualification and membership desirable; CIOB or RICS or sufficient, relevant work experience associated with working at an equivalent level of knowledge and expertise.
• Management qualification (level 3 e.g. ILM or NVQ or equivalent) or sufficient, relevant work experience associated with working at an equivalent level of knowledge and expertise.
• Staff management skills in order to manage a team of project, property and repairs staff
• Excellent customer care and communication skills in order to consult and work with customers to shape service delivery.
• Strong ICT Skills including proficiency in Microsoft Word, Outlook and Excel
• Project Management qualification e.g. Prince 2 or equivalent or an equivalent level of knowledge, expertise and experience in managing complex projects.
• Excellent written skills in order to write reports on technical and service delivery issues
• Excellent verbal skills in order to lead on the management of contractors, and liaison with Members

What you’ll get in return
An initial interim role at a competitive day rate. An opportunity to work for the governing body of the Square Mile dedicated to a vibrant and thriving City, supporting a diverse and sustainable London
What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#