Property Services Manager

Goodman Masson

Goodman Masson are currently working with a London local authority to recruit for an interim Property Services Manager.

Pay – 400 – 450 per day INSIDE IR35

Key Responsibilities

• Provide strategic direction and management to a diverse team of technical surveyors to meet and exceed resident-focused outcomes. Ensure service requirements align with business objectives, resident aspirations, and council expectations.
• Maintain high standards of building surveying services for both the council and residents, balancing service delivery with KPI and financial responsibilities.
• Oversee the operational and financial aspects of surveying and contracts, ensuring quality outcomes and value for money are achieved.
• Manage people, subcontractors, and processes to ensure responsive repair works are delivered efficiently and within required timeframes.
• Ensure contracts meet safety, time, cost, quality, and resident satisfaction targets.
• Implement proactive measures to address DMC issues, ensuring compliance with legislation and prioritising resident health and safety.
• Support the strategic implementation of the council’s Transformation Programme to meet key objectives.
• Align service delivery with the council’s strategic objectives, supply chain considerations, and available resources to ensure long-term sustainability.

Key Duties

• Oversee a large team of surveyors, including both managerial and non-managerial roles, to deliver on service priorities.
• Set and monitor budgets, prioritise expenditure, and ensure value for money is achieved through effective planning and delivery.
• Identify and accurately diagnose complex repairs, prepare feasibility studies, and provide costed recommendations for maintenance planning and asset management.
• Lead the mobilisation of new contractors and engage in business development to expand the contractor base and address maintenance needs.
• Maintain high standards of health and safety within the team and operations, ensuring compliance with relevant regulations and best practices.
• Drive the use of new technology and ensure consistent data capture and reporting methodologies are in place.
• Promote the development and implementation of training opportunities for staff to enhance performance and understanding of industry practices.

About You

• Educated to degree level or equivalent professional qualification in a relevant field.
• Proven track record in leading and managing repair operations within a social housing setting.
• Experience in procurement and management of maintenance contracts and supply chains.
• Strong operational experience in managing responsive and planned maintenance programs and teams.
• Ability to lead large, high-performing teams to achieve high safety standards and excellent service delivery.

If this role is of interest please email over your CV to (url removed)

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.